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29 results for remote terminal
Features 11
- Feature
Remote terminal
A command window on the remote computer, without taking over the screen. Open PowerShell or Command Prompt on Windows, or the customer’s own shell on a Mac, in its own browser window. On Access device…
/features/remote-terminal
- Feature
Terminal history
Searchable, replayable transcripts of every terminal. Every remote terminal is kept as a transcript you can search and replay. Transcripts stay even if the session recording is deleted. Available Supp…
/features/terminal-history
- Feature
Agents that update themselves
…ailing the agent rolls back by itself. Updates wait while a remote terminal is open, and you can push one now from the console. Available Access Windows Blink Core and Blink Pro
/features/agent-updates
- Feature
Type text
…speed, and stop at any time. The text is encrypted for the remote computer before it leaves the browser and is never stored or logged. Available Support Access Windows Mac Blink Core and Blink Pro
/features/type-text
- Feature
Remote control
Mouse and keyboard, as if you were sitting there. Click into the viewer to capture the keyboard; held keys are released when focus leaves, so nothing gets stuck. Technicians on a Mac get a button that…
/features/remote-control
- Feature
Confirm the right computer
…he system. Mouse, keyboard, clipboard, files, Run as admin, terminal and secret messages start only after Confirm and take control. Seeing the screen and chatting work meanwhile, and each technician c…
/features/right-computer-check
- Feature
Hear the computer
Hear the remote computer’s sound in the viewer. The technician hears the remote computer’s system sound, following whichever output the customer uses. Sound goes one way only: from the computer to the…
/features/remote-audio
- Feature
Run as administrator
…chnician can handle admin prompts and open an administrator terminal. Available Support Windows Blink Core and Blink Pro
/features/run-as-admin
Glossary 4
- Glossary
Remote terminal
A command window on the remote computer in its own browser window, without taking over the screen.
/faq
- Glossary
Viewer
The browser window where a technician sees and controls a computer, with tools for monitors, clipboard, files, chat, terminal and more.
/faq
- Glossary
Blink Core
The plan with everything for Support, Access and running your team: viewer tools, chat, terminal, organizations, roles, IP and country rules, activity log and session history.
/faq
- Glossary
Blink Pro
Blink Core plus session recording, terminal history, session timeline and Blink Notify.
/faq
Security 9
- Security
Terminal rights are granted on purpose
Remote terminal and Backstage with full control are never granted by ticking a whole area, nor by instance ownership alone. Only the Owner role has them out of the box.
/security#access-control
- Security
Command windows are visible
When a technician opens a terminal in a support session, the customer sees who opened it and can close it at any time.
/security#customer-control
- Security
No remote file browser
File transfer has no remote file browser: technicians send files to the computer, and in Windows support sessions files come back only when the customer chooses Send file. Nothing is saved until the t…
/security#top
- Security
Mac: a menu bar item
It says who is viewing, with Chat with technician and End session, and Close command windows while a terminal is open.
/security#customer-control
- Security
Fresh proof for high-risk actions
Opening a terminal, a Safe Mode reboot, Install Access, revoking or deleting a device, and changes to roles, users and security settings ask for a fresh passkey or code, so a stolen sign-in alone cann…
/security#sign-in
- Security
Confirm before control
Before mouse, keyboard, clipboard, files or terminal work in a support session, each technician confirms it is the right computer.
/security#top
- Security
Recordings with Blink Pro
…ons, the banner and tray show when the session is recorded. Terminal transcripts and a detailed session timeline come with it.
/security#records
- Security
Diagnostics leave out private content
Diagnostics never include recordings, screenshots, audio, chat, terminal transcripts, clipboard, transferred files, passwords, codes or keys. IZT deletes them after 7 days, or sooner on request.
/security#top
Plans 2
- Plan
Blink Core
…ndows computers, the full viewer, chat and secret messages, remote terminal, organizations, custom roles, IP and country rules, an activity log and session history. Attended Support and unattended Acc…
/pricing#core
- Plan
Blink Pro
…k Notify. Everything in Blink Core, plus session recording, terminal history, session timeline and Blink Notify. Everything in Blink Core Session recording: sessions recorded automatically and played…
/pricing#pro
FAQ 3
- FAQ
Can we switch from our old remote access tool?
Yes. Roll Blink out first and remove the old tool once each computer shows online in Blink.
/faq#teams-6
- FAQ
What is IZT Blink?
Remote support and remote access for help desks and MSPs, made by IZT Apps, in the cloud or on-premises. Technicians work in a web browser.
/faq#about-0
- FAQ
What is the difference between Blink Core and Blink Pro?
Blink Pro adds session recording, terminal history, session timeline and Blink Notify, and is the plan available on-premises. Everything else is in both.
/faq#pricing-1
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