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Remote support and access · Cloud or on-premisesCloud or on-premises

Remote support and remote access for MSPs and help desks

Help anyone at a computer with a one-time code, and reach the Windows computers you manage whenever they are online. Your technicians work in a web browser, in the cloud or on-premises.

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Have a code? See where to type it

Illustration: a technician sees a customer’s Windows screen in the browser, with the banner “Viewed by technician: John S.” on the customer’s screen. Beside it, the support code 418 205 937 and the Blink menu bar item a Mac shows instead of a banner.

What Blink does

Help the person, reach the computer, run the team

All features

  • Support

    Windows and Mac

    Help the person at the computer. They type a one-time code, run a small tool, and you are on their screen. Nothing stays installed.

    How Support works

  • Access

    Windows

    Reach the computers you manage, whether or not anyone is there. Install the Blink agent once and connect whenever the computer is online.

    How Access works

  • Built for MSPs

    Every customer

    One organization per customer, roles that give each technician exactly what they need, and rollout through the RMM you already use.

    Blink for MSPs

Why you can trust Blink

  • Cloud or on-premises Cloud on both plans; on-premises with Blink Pro.
  • Customers see who helps In support sessions, and they can end at any time.
  • Two-factor on every sign-in Always on. It cannot be turned off.
Security in detail

Pricing

Priced per technician

From $29 per technician per month, billed annually

Two plans, Blink Core and Blink Pro, with unlimited Access devices on both.

See plans and pricing

See Blink with your own team

Tell us about your technicians and the computers you look after. We will get in touch and set up a trial with you, in the cloud or on-premises.

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