Confirm the right computer
Before taking control, the technician checks it is the right computer.
- Support
- Windows
- Mac
A mistyped code should never put your hands on the wrong person’s computer. Blink asks you to check before mouse and keyboard go live.
What it does
The viewer asks Is this your customer’s computer? and shows the computer name, who is signed in and the system. Mouse, keyboard, clipboard, files, Run as admin, terminal and secret messages start only after Confirm and take control. Seeing the screen and chatting work meanwhile, and each technician confirms for themselves. Flags it if the details change.
Attended Support
More in this group
See Blink with your own team
Tell us about your technicians and the computers you look after. We will get in touch and set up a trial with you, in the cloud or on-premises.
