One-time support codes

Create a code, read it out, and the customer is on their way.

  • Support
  • Windows
  • Mac

Nobody has to spell out a link or a long ID over the phone. Read out a short code, or paste the join link into a chat, and the call moves on to the problem.

What it does

The technician selects Create code and the console shows Give the customer this code in large type, with Copy code and Copy join link. Codes are nine digits by default, each one works once, and an unused code expires 15 minutes after it is created. An optional label and group keep the session where it belongs. Codes are protected against guessing.

Read the step-by-step guide in the Blink docs

See Blink with your own team

Tell us about your technicians and the computers you look after. We will get in touch and set up a trial with you, in the cloud or on-premises.