Guided Mac setup
A guided window walks the Mac user through the two permissions Blink needs.
- Support
- Mac
Mac permissions are the usual sticking point. A guided window takes the customer straight to each switch, so you are not reading out menu paths over the phone.
What it does
macOS asks the person at the Mac to allow Screen and System Audio Recording and Accessibility. Blink opens a guided window with an Open Settings button for each, updates as each switch goes on, and says All set when the technician can help. Only the person at the Mac can grant these permissions, and they can turn them off at any time. The viewer shows which permissions are still missing.
Attended Support
More in this group
See Blink with your own team
Tell us about your technicians and the computers you look after. We will get in touch and set up a trial with you, in the cloud or on-premises.
