Remote terminal
A command window on the remote computer, without taking over the screen.
- Support
- Access
- Windows
- Mac
Run the command you need without taking over the screen or interrupting the person at the computer.
What it does
Open PowerShell or Command Prompt on Windows, or the customer’s own shell on a Mac, in its own browser window. On Access devices choose full control or the signed-in user’s rights. In Support the customer sees who opened it and can close it at any time. Terminal rights are granted on purpose: only the Owner role has them out of the box.
Fix it remotely
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See Blink with your own team
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