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Glossary 8

1. Glossary

   Access

   Unattended access to the Windows computers you manage. The Blink agent is installed once, and you connect whenever the computer is online.

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2. Glossary

   Access agent

   The Blink agent installed on a Windows computer for unattended Access. It runs in the background, starts with Windows and keeps itself up to date.

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3. Glossary

   Access device

   An enrolled computer on your plan. Revoked and uninstalled computers do not count.

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4. Glossary

   Chat

   Text chat between the technician and the person at the computer, in Support and Access sessions and before connecting to an Access device.

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5. Glossary

   Console

   The technician’s side of Blink in a web browser: sessions, Access devices, people, roles and settings.

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6. Glossary

   Backstage

   Beta. A separate hidden desktop on a Windows Access device, so the technician can run admin tools while the user keeps working.

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7. Glossary

   Blink Core

   The plan with everything for Support, Access and running your team: viewer tools, chat, terminal, organizations, roles, IP and country rules, activity log and session history.

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8. Glossary

   Blink Notify

   Part of Blink Pro. Puts a message, such as an outage notice, on the screens of everyone signed in on your Windows Access devices, and shows who has seen and acknowledged it.

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