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9 results for remote terminal
Security 9
- Security
Terminal rights are granted on purpose
Remote terminal and Backstage with full control are never granted by ticking a whole area, nor by instance ownership alone. Only the Owner role has them out of the box.
/security#access-control
- Security
Command windows are visible
When a technician opens a terminal in a support session, the customer sees who opened it and can close it at any time.
/security#customer-control
- Security
No remote file browser
File transfer has no remote file browser: technicians send files to the computer, and in Windows support sessions files come back only when the customer chooses Send file. Nothing is saved until the t…
/security#top
- Security
Mac: a menu bar item
It says who is viewing, with Chat with technician and End session, and Close command windows while a terminal is open.
/security#customer-control
- Security
Fresh proof for high-risk actions
Opening a terminal, a Safe Mode reboot, Install Access, revoking or deleting a device, and changes to roles, users and security settings ask for a fresh passkey or code, so a stolen sign-in alone cann…
/security#sign-in
- Security
Confirm before control
Before mouse, keyboard, clipboard, files or terminal work in a support session, each technician confirms it is the right computer.
/security#top
- Security
Recordings with Blink Pro
…ons, the banner and tray show when the session is recorded. Terminal transcripts and a detailed session timeline come with it.
/security#records
- Security
Diagnostics leave out private content
Diagnostics never include recordings, screenshots, audio, chat, terminal transcripts, clipboard, transferred files, passwords, codes or keys. IZT deletes them after 7 days, or sooner on request.
/security#top
- Security
Type text is never stored
Text typed with Type text is encrypted for the remote computer before it leaves the browser and is never stored or logged.
/security#top
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