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3 results for Mac
Glossary 3
- Glossary
Support
Attended help for someone at a Windows PC or a Mac. The customer lets the technician in with a one-time code, and nothing stays installed afterwards.
/faq
- Glossary
Support tool
The small program the customer runs to join a support session: a Windows tool or a Mac app. It closes when the session ends, with nothing left installed.
/faq
- Glossary
Menu bar item
On a Mac in a support session, the menu bar item says who is viewing and offers Chat with technician and End session.
/faq
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