Your name on the banner

Choose how technicians are named to customers, per organization.

  • Support
  • Windows

Show customers a real name, or your own wording, so they know exactly who is on their screen.

What it does

Show the first name and last initial, the full name, or your own text such as Technician. Set it for the whole instance and override it per organization; changes reach live sessions at once. It is never an email address, and hidden characters are stripped so the banner cannot be faked.

Kept in the picture

More in this group

See Blink with your own team

Tell us about your technicians and the computers you look after. We will get in touch and set up a trial with you, in the cloud or on-premises.