Banner and menu bar
The customer always sees who is helping them.
- Support
- Windows
- Mac
Customers see who is helping them for the whole session, which builds trust and avoids surprises.
What it does
On Windows a banner on each viewed screen names the technician, with Chat, Send file, End and Hide, plus a Recording indicator when the session is recorded. The tray icon stays for the whole session. On a Mac the menu bar item says who is viewing, with Chat with technician and End session.
Kept in the picture
More in this group
See Blink with your own team
Tell us about your technicians and the computers you look after. We will get in touch and set up a trial with you, in the cloud or on-premises.
