Blink View

See through the customer’s phone camera, in the phone’s browser.

  • Support
  • Access

Some problems are not on the screen. See the router lights, the cable or the printer label through the customer’s phone.

What it does

During a Support or Access session the technician can see through the customer’s phone camera: router lights, cables, printer labels. The customer joins in the phone’s web browser with a short code or a QR code; there is no app. It is camera only, and nothing is shown until the technician accepts. Blink View is an add-on, sold separately. Either side can end it.

Read the step-by-step guide in the Blink docs

Talk to the person at the computer

More in this group

See Blink with your own team

Tell us about your technicians and the computers you look after. We will get in touch and set up a trial with you, in the cloud or on-premises.