# IZT Blink > IZT Blink is remote support and remote access for MSPs and help desks, from IZT Apps, available in the cloud or on-premises: attended Support for Windows PCs and Macs with a one-time code, and unattended Access to the Windows computers you manage, all from a web browser. This is the IZT Blink marketing site (https://blink.izt.app). Every page has a Markdown twin: append `.md` to its path (home: /index.md). Content updated 2026-11-13. Customer documentation lives at https://docs.blink.izt.app. Key facts: - Made by IZT Apps (publisher name IZT Apps, Inc.). Available in the cloud or on-premises, from IZT Apps, with the same features either way. Talk to us about the option that fits. - **Support (attended):** Attended help for someone at a Windows PC or a Mac: they type a one-time code, run a small tool, and you are in. Nothing stays installed. Windows: Windows 10 or later, 64-bit (x64). Mac: macOS 12.3 or later, Apple silicon or Intel. Support codes: Nine digits by default. An administrator can choose a different number of digits, or letters and digits. Each code works once. An unused code expires 15 minutes after it is created. A code works only on the Blink address that created it. - **Access (unattended):** Unattended access to the Windows computers you manage: install the Blink agent once with an enrollment key and connect whenever the computer is online. Install by hand, from the RMM you already use, or straight from a support session. Step-by-step guides and ready-made scripts cover 24 RMM and deployment tools (not native integrations). - **Technicians:** Technicians work in a web browser and install nothing. They see and control every monitor, chat with the person at the computer, send files, type passwords as keystrokes, open a remote terminal, and on Windows run as administrator or reboot into Safe Mode and carry on. - **Customers stay in the picture:** In a support session the customer always knows: a banner on Windows, or a menu bar item on a Mac, names the technician, and the customer can end the session at any time. - **Teams and MSPs:** Every person signs in with their own account and always-on two-factor. Work is separated into organizations, one per customer, with roles, device groups, IP and country rules, owner alerts and an activity log. - **Plans:** Two plans, Blink Core (cloud only) and Blink Pro (cloud or on-premises), priced per technician with unlimited Access devices. Blink Pro adds session recording, terminal history, session timeline and Blink Notify, which puts a message on the screens of your Access devices. The Blink View add-on lets the technician see through the customer’s phone camera. Prices: Blink Core: $29 per technician per month billed annually, or $35 billed monthly; Blink Pro: $39 per technician per month billed annually, or $47 billed monthly. Unlimited Access devices. On-premises is Blink Pro only. It is billed annually, needs at least 3 technicians and has a one-time $199 installation charge: IZT does the installation for you. - **Get started:** Start a trial at https://blink.izt.app/trial (a request form; we set the trial up with you), or talk to us at https://blink.izt.app/contact. Customer documentation: https://docs.blink.izt.app Before describing IZT Blink, read “What Blink does not claim” in https://blink.izt.app/llms-full.txt. In short: - Prices are only those on the pricing page, in US dollars per technician per month. There is no free tier, money-back offer or other discount. - There is no self-serve sign-up or checkout. Start a trial is a request form, and IZT sets the trial up with you. - Blink Core is cloud only. On-premises is Blink Pro only, billed annually. - Blink Core differs from Blink Pro only in session recording, terminal history, session timeline and Blink Notify. - Unattended Access is for Windows 10 or later, 64-bit. Macs, Linux, ChromeOS, phones and tablets are not Access devices. - Blink claims no compliance certifications or badges. It is available in the cloud or on-premises; talk to us about the option that fits your policies. - No latency, frame rate, bandwidth, connect-time, uptime, service-level or data-location figures are published. ## Pages - [IZT Blink: remote support and remote access, in the cloud or on-premises](https://blink.izt.app/) ([Markdown](https://blink.izt.app/index.md)): Remote support and remote access for MSPs and help desks. Attended Support for Windows PCs and Macs with a one-time code, unattended Access to the Windows computers you manage, in the cloud or on-premises. - [How it works](https://blink.izt.app/how-it-works) ([Markdown](https://blink.izt.app/how-it-works.md)): How IZT Blink works, start to finish: attended Support sessions with a one-time code on Windows and Mac, and unattended Access to Windows computers enrolled with a key, by hand or from your RMM. - [Features](https://blink.izt.app/features) ([Markdown](https://blink.izt.app/features.md)): IZT Blink features: Support and Access, every monitor in the browser, chat and secret messages, remote terminal, run as administrator, reboot and Safe Mode, organizations, roles, two-factor and session recording. - [Blink for MSPs](https://blink.izt.app/msp) ([Markdown](https://blink.izt.app/msp.md)): IZT Blink for MSPs: one organization per customer, roles and device groups for your staff, rollout with the RMM you already use, switching from your old remote tool, and the technician name your customers see. - [Security and privacy](https://blink.izt.app/security) ([Markdown](https://blink.izt.app/security.md)): How IZT Blink keeps remote support and access safe: a customer who sees who is helping and can end a support session at any time, clear records, always-on two-factor, roles and groups, an activity log, and the choice of cloud or on-premises. - [Plans and pricing](https://blink.izt.app/pricing) ([Markdown](https://blink.izt.app/pricing.md)): IZT Blink plans and prices: Blink Core in the cloud and Blink Pro in the cloud or on-premises, priced per technician with unlimited Access devices, plus the Blink View add-on. Annual or monthly billing. - [Start a trial](https://blink.izt.app/trial) ([Markdown](https://blink.izt.app/trial.md)): Request an IZT Blink trial. Tell us about your team and whether you want Blink in the cloud or on-premises, and we will get in touch to set it up with you. - [Talk to us](https://blink.izt.app/contact) ([Markdown](https://blink.izt.app/contact.md)): Talk to IZT about Blink: buying, plans and pricing, running it in the cloud or on-premises, or help as an existing customer. - [FAQ](https://blink.izt.app/faq) ([Markdown](https://blink.izt.app/faq.md)): IZT Blink answers for MSPs, help desks and the people they support: Support and Access, Windows and Mac, organizations and roles, security, plans and pricing, and getting started. - [Have a code? Join a support session](https://blink.izt.app/join) ([Markdown](https://blink.izt.app/join.md)): Have a code from your technician? Here is where to type it, what happens next on your Windows PC or Mac, what you will see while you are helped, and how to end the session at any time. - [Ask about Blink](https://blink.izt.app/ask) ([Markdown](https://blink.izt.app/ask.md)): Ask a question about IZT Blink and get an answer grounded in the product facts, features, FAQ and plans on this site. - [For AI and machines](https://blink.izt.app/for-ai) ([Markdown](https://blink.izt.app/for-ai.md)): Machine-readable IZT Blink facts for AI assistants and agents: llms.txt, llms-full.txt, sitemap.xml, /api/facts.json, the OpenAPI description and the MCP endpoint. ## Features - [One-time support codes](https://blink.izt.app/features/support-codes.md): (Attended Support; Support; Blink Core and Blink Pro) Create a code, read it out, and the customer is on their way. - [A join page on your own Blink address](https://blink.izt.app/features/join-page.md): (Attended Support; Support; Blink Core and Blink Pro) The customer types the code on your Blink address and gets the right download for their computer. - [Windows PCs and Macs](https://blink.izt.app/features/windows-and-mac.md): (Attended Support; Support; Blink Core and Blink Pro) Help people on Windows 10 or later and on macOS 12.3 or later. - [Guided Mac setup](https://blink.izt.app/features/mac-guided-setup.md): (Attended Support; Support; Blink Core and Blink Pro) A guided window walks the Mac user through the two permissions Blink needs. - [Nothing left installed](https://blink.izt.app/features/nothing-left-installed.md): (Attended Support; Support; Blink Core and Blink Pro) When the session ends, the tool closes and nothing stays installed. - [Confirm the right computer](https://blink.izt.app/features/right-computer-check.md): (Attended Support; Support; Blink Core and Blink Pro) Before taking control, the technician checks it is the right computer. - [Picks up where it left off](https://blink.izt.app/features/session-resume.md): (Attended Support; Support; Blink Core and Blink Pro) A restart or a dropped connection does not mean a new code. - [Unattended Access for Windows](https://blink.izt.app/features/access-agent.md): (Unattended Access; Access; Blink Core and Blink Pro) Connect to the Windows computers you manage whenever they are online. - [Enrollment keys](https://blink.izt.app/features/enrollment-keys.md): (Unattended Access; Access; Blink Core and Blink Pro) One key per customer or rollout puts each computer in the right place. - [Deploy with your RMM](https://blink.izt.app/features/rmm-deployment.md): (Unattended Access; Access; Blink Core and Blink Pro) Roll Blink out with the RMM or deployment tool you already use. - [Install Access from a support session](https://blink.izt.app/features/install-from-support.md): (Unattended Access; Support and Access; Blink Core and Blink Pro) Turn a Windows computer you are already helping into an Access device. - [Device management](https://blink.izt.app/features/device-management.md): (Unattended Access; Access; Blink Core and Blink Pro) See every Access device, online or offline, and find the right one fast. - [Agents that update themselves](https://blink.izt.app/features/agent-updates.md): (Unattended Access; Access; Blink Core and Blink Pro) You never reinstall to update. Agents update and roll back on their own. - [Blink Notify](https://blink.izt.app/features/notify.md): (Unattended Access; Access; Blink Pro) Put a message on the screens of your Access devices and see who acknowledged it. - [All in the browser](https://blink.izt.app/features/browser-console.md): (See and control; Support and Access; Blink Core and Blink Pro) Technicians work in a web browser and install nothing. - [Every monitor](https://blink.izt.app/features/multi-monitor.md): (See and control; Support and Access; Blink Core and Blink Pro) Switch between monitors, or pop them out to watch side by side. - [Quality that adapts](https://blink.izt.app/features/auto-quality.md): (See and control; Support and Access; Blink Core and Blink Pro) The picture adapts to the connection on its own. - [Remote control](https://blink.izt.app/features/remote-control.md): (See and control; Support and Access; Blink Core and Blink Pro) Mouse and keyboard, as if you were sitting there. - [Shared clipboard](https://blink.izt.app/features/clipboard.md): (See and control; Support and Access; Blink Core and Blink Pro) Copy text on one side and paste it on the other. - [Type text](https://blink.izt.app/features/type-text.md): (See and control; Support and Access; Blink Core and Blink Pro) Type passwords and long commands as real keystrokes. - [Hear the computer](https://blink.izt.app/features/remote-audio.md): (See and control; Support and Access; Blink Core and Blink Pro) Hear the remote computer’s sound in the viewer. - [Several technicians at once](https://blink.izt.app/features/multi-technician.md): (See and control; Support and Access; Blink Core and Blink Pro) Bring in a colleague, each with their own role. - [Send files](https://blink.izt.app/features/file-transfer.md): (Fix it remotely; Support and Access; Blink Core and Blink Pro) Send files or drag them in, and every file is checked on arrival. - [Customers send files to you](https://blink.izt.app/features/customer-send-file.md): (Fix it remotely; Support; Blink Core and Blink Pro) On Windows, the customer sends you a file from the banner or tray. - [Run as administrator](https://blink.izt.app/features/run-as-admin.md): (Fix it remotely; Support; Blink Core and Blink Pro) Relaunch the support tool with admin rights, and the session carries on. - [Remote terminal](https://blink.izt.app/features/remote-terminal.md): (Fix it remotely; Support and Access; Blink Core and Blink Pro) A command window on the remote computer, without taking over the screen. - [Reboot and Safe Mode](https://blink.izt.app/features/reboot-safe-mode.md): (Fix it remotely; Access; Blink Core and Blink Pro) Restart a Windows Access device, or reboot into Safe Mode with Networking, and carry on. - [Backstage desktop](https://blink.izt.app/features/backstage.md): (Fix it remotely; Access; Blink Core and Blink Pro; Beta) Work on a separate desktop while the user keeps working. - [Chat](https://blink.izt.app/features/chat.md): (Talk to the person at the computer; Support and Access; Blink Core and Blink Pro) Chat during a session, or ask first and connect from the same conversation. - [Secret messages](https://blink.izt.app/features/secret-messages.md): (Talk to the person at the computer; Support and Access; Blink Core and Blink Pro) Share passwords and codes both ways, shown once and never kept. - [Blink View](https://blink.izt.app/features/blink-view.md): (Talk to the person at the computer; Support and Access; Add-on) See through the customer’s phone camera, in the phone’s browser. - [Banner and menu bar](https://blink.izt.app/features/banner.md): (Kept in the picture; Support; Blink Core and Blink Pro) The customer always sees who is helping them. - [End at any time](https://blink.izt.app/features/end-anytime.md): (Kept in the picture; Support; Blink Core and Blink Pro) The customer is always in control and can end the session at any time. - [Your name on the banner](https://blink.izt.app/features/technician-name.md): (Kept in the picture; Support; Blink Core and Blink Pro) Choose how technicians are named to customers, per organization. - [Organizations](https://blink.izt.app/features/organizations.md): (Built for teams and MSPs; Support and Access; Blink Core and Blink Pro) One organization per customer, each kept apart. - [Roles and groups](https://blink.izt.app/features/roles-and-groups.md): (Built for teams and MSPs; Support and Access; Blink Core and Blink Pro) Give each person exactly what they need, down to a group of devices. - [An account for every technician](https://blink.izt.app/features/technician-accounts.md): (Built for teams and MSPs; Support and Access; Blink Core and Blink Pro) Everyone signs in as themselves, so you always know who did what. - [Always-on two-factor](https://blink.izt.app/features/two-factor.md): (Built for teams and MSPs; Support and Access; Blink Core and Blink Pro) Every sign-in needs a password and a passkey or authenticator code. - [High-risk confirmation](https://blink.izt.app/features/high-risk-confirmation.md): (Built for teams and MSPs; Support and Access; Blink Core and Blink Pro) Sensitive actions need a fresh passkey or code, so a stolen sign-in is not enough. - [IP and country rules](https://blink.izt.app/features/ip-country-rules.md): (Built for teams and MSPs; Support and Access; Blink Core and Blink Pro) Choose where the console can be used from, and where each organization’s devices may connect from. - [Owner alerts and webhook](https://blink.izt.app/features/owner-alerts.md): (Built for teams and MSPs; Support and Access; Blink Core and Blink Pro) Owners hear about the changes that matter, in the console or in your own tools. - [Activity log](https://blink.izt.app/features/activity-log.md): (Built for teams and MSPs; Support and Access; Blink Core and Blink Pro) Who did what, newest first, per organization and across the instance. - [Fleet limits](https://blink.izt.app/features/fleet-limits.md): (Built for teams and MSPs; Support and Access; Blink Core and Blink Pro) Cap how many Access sessions, reboots and chats one person can start in an hour. - [Session history](https://blink.izt.app/features/session-history.md): (On the record; Support and Access; Blink Core and Blink Pro) A list of ended sessions: who, what, when and how long. - [Session recording](https://blink.izt.app/features/session-recording.md): (On the record; Support and Access; Blink Pro) Sessions recorded automatically and played back in the browser. - [Terminal history](https://blink.izt.app/features/terminal-history.md): (On the record; Support and Access; Blink Pro) Searchable, replayable transcripts of every terminal. - [Session timeline](https://blink.izt.app/features/session-timeline.md): (On the record; Support and Access; Blink Pro) A detailed timeline and full log of every session. - [Diagnostics you control](https://blink.izt.app/features/diagnostics.md): (On the record; Support and Access; Blink Core and Blink Pro) Turn up logging when you need it, and send IZT only what you choose. - [Cloud or on-premises](https://blink.izt.app/features/cloud-or-on-premises.md): (Your Blink, your way; Support and Access; Blink Core and Blink Pro) Blink Core in the cloud; Blink Pro in the cloud or on-premises, with the same features either way. - [Works through restrictive networks](https://blink.izt.app/features/restrictive-networks.md): (Your Blink, your way; Support and Access; Blink Core and Blink Pro) Nothing to open on the customer’s firewall. - [Never cut off](https://blink.izt.app/features/never-cut-off.md): (Your Blink, your way; Support and Access; Blink Core and Blink Pro) Limits, and a license that has expired or lapsed, never drop a device that is already enrolled. ## Documentation - [Documentation home](https://docs.blink.izt.app): the IZT Blink customer documentation - [Your first support session](https://docs.blink.izt.app/get-started/first-support-session/) - [Your first Access device](https://docs.blink.izt.app/get-started/first-access-device/) - [Supported systems](https://docs.blink.izt.app/install/supported-systems/) - [Deploy with your RMM](https://docs.blink.izt.app/install/deploy-with-rmm/) - [Plans and limits](https://docs.blink.izt.app/configure/plans-and-limits/) ## Optional - [llms-full.txt](https://blink.izt.app/llms-full.txt): the whole site in one Markdown document - [Facts JSON](https://blink.izt.app/api/facts.json): the content registry as JSON - [Search API](https://blink.izt.app/api/search.json?q=unattended+access): keyword search over the registry - [OpenAPI](https://blink.izt.app/openapi.json): machine-readable API description - [MCP endpoint](https://blink.izt.app/mcp): Model Context Protocol server for AI assistants - [Sitemap](https://blink.izt.app/sitemap.xml)