# One-time support codes

> Create a code, read it out, and the customer is on their way.

Canonical page: https://blink.izt.app/features/support-codes · Markdown: https://blink.izt.app/features/support-codes.md

Group: Attended Support. All features: https://blink.izt.app/features

## How it helps

Nobody has to spell out a link or a long ID over the phone. Read out a short code, or paste the join link into a chat, and the call moves on to the problem.

## What it does

Status: **Available** · For technicians · Sessions: Support · Computers: Windows, Mac · Plan: Included in Blink Core and Blink Pro

The technician selects Create code and the console shows Give the customer this code in large type, with Copy code and Copy join link. Codes are nine digits by default, each one works once, and an unused code expires 15 minutes after it is created. An optional label and group keep the session where it belongs. Codes are protected against guessing.

Compare the plans: https://blink.izt.app/pricing

In the documentation: https://docs.blink.izt.app/get-started/first-support-session/

## More in Attended Support

- [A join page on your own Blink address](https://blink.izt.app/features/join-page)
- [Windows PCs and Macs](https://blink.izt.app/features/windows-and-mac)
- [Guided Mac setup](https://blink.izt.app/features/mac-guided-setup)
- [Nothing left installed](https://blink.izt.app/features/nothing-left-installed)
- [Confirm the right computer](https://blink.izt.app/features/right-computer-check)
- [Picks up where it left off](https://blink.izt.app/features/session-resume)

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IZT Blink is made by IZT Apps and is available in the cloud or on-premises. Start a trial: https://blink.izt.app/trial · Talk to us: https://blink.izt.app/contact · Documentation: https://docs.blink.izt.app
Everything about the product: https://blink.izt.app/llms-full.txt · Index: https://blink.izt.app/llms.txt · JSON: https://blink.izt.app/api/facts.json