# Chat

> Chat during a session, or ask first and connect from the same conversation.

Canonical page: https://blink.izt.app/features/chat · Markdown: https://blink.izt.app/features/chat.md

Group: Talk to the person at the computer. All features: https://blink.izt.app/features

## How it helps

Ask before you connect, explain what you are doing, and keep the conversation with the session.

## What it does

Status: **Available** · For technicians · Sessions: Support, Access · Computers: Windows, Mac · Plan: Included in Blink Core and Blink Pro

Chat in Support and Access sessions, and before connecting to an Access device: ask Can I connect now?, then select Connect and the conversation carries on. The technician starts the chat; in Support the customer can open it too. Messages show Seen, a typing indicator, and are kept with the session.

## Good to know

- Never steals the customer’s keyboard focus
- Kept with the device as well as the session

Compare the plans: https://blink.izt.app/pricing

## More in Talk to the person at the computer

- [Secret messages](https://blink.izt.app/features/secret-messages)
- [Blink View](https://blink.izt.app/features/blink-view)

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IZT Blink is made by IZT Apps and is available in the cloud or on-premises. Start a trial: https://blink.izt.app/trial · Talk to us: https://blink.izt.app/contact · Documentation: https://docs.blink.izt.app
Everything about the product: https://blink.izt.app/llms-full.txt · Index: https://blink.izt.app/llms.txt · JSON: https://blink.izt.app/api/facts.json