# Banner and menu bar

> The customer always sees who is helping them.

Canonical page: https://blink.izt.app/features/banner · Markdown: https://blink.izt.app/features/banner.md

Group: Kept in the picture. All features: https://blink.izt.app/features

## How it helps

Customers see who is helping them for the whole session, which builds trust and avoids surprises.

## What it does

Status: **Available** · For your customers · Sessions: Support · Computers: Windows, Mac · Plan: Included in Blink Core and Blink Pro

On Windows a banner on each viewed screen names the technician, with Chat, Send file, End and Hide, plus a Recording indicator when the session is recorded. The tray icon stays for the whole session. On a Mac the menu bar item says who is viewing, with Chat with technician and End session.

Compare the plans: https://blink.izt.app/pricing

In the documentation: https://docs.blink.izt.app/use/what-customers-see/

## More in Kept in the picture

- [End at any time](https://blink.izt.app/features/end-anytime)
- [Your name on the banner](https://blink.izt.app/features/technician-name)

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IZT Blink is made by IZT Apps and is available in the cloud or on-premises. Start a trial: https://blink.izt.app/trial · Talk to us: https://blink.izt.app/contact · Documentation: https://docs.blink.izt.app
Everything about the product: https://blink.izt.app/llms-full.txt · Index: https://blink.izt.app/llms.txt · JSON: https://blink.izt.app/api/facts.json