# Features > IZT Blink features: Support and Access, every monitor in the browser, chat and secret messages, remote terminal, run as administrator, reboot and Safe Mode, organizations, roles, two-factor and session recording. Canonical page: https://blink.izt.app/features · Markdown: https://blink.izt.app/features.md All 51 features for your technicians, the customers they help and the team that runs Blink. Blink Pro only and add-on features are marked; everything else is in Blink Core and Blink Pro. Compare the plans: https://blink.izt.app/pricing ## Attended Support A one-time code, a small tool, and you are helping. Nothing stays installed. - [One-time support codes](https://blink.izt.app/features/support-codes): Create a code, read it out, and the customer is on their way. - [A join page on your own Blink address](https://blink.izt.app/features/join-page): The customer types the code on your Blink address and gets the right download for their computer. - [Windows PCs and Macs](https://blink.izt.app/features/windows-and-mac): Help people on Windows 10 or later and on macOS 12.3 or later. - [Guided Mac setup](https://blink.izt.app/features/mac-guided-setup): A guided window walks the Mac user through the two permissions Blink needs. - [Nothing left installed](https://blink.izt.app/features/nothing-left-installed): When the session ends, the tool closes and nothing stays installed. - [Confirm the right computer](https://blink.izt.app/features/right-computer-check): Before taking control, the technician checks it is the right computer. - [Picks up where it left off](https://blink.izt.app/features/session-resume): A restart or a dropped connection does not mean a new code. ## Unattended Access Install the agent once and reach the Windows computers you manage whenever they are online. - [Unattended Access for Windows](https://blink.izt.app/features/access-agent): Connect to the Windows computers you manage whenever they are online. - [Enrollment keys](https://blink.izt.app/features/enrollment-keys): One key per customer or rollout puts each computer in the right place. - [Deploy with your RMM](https://blink.izt.app/features/rmm-deployment): Roll Blink out with the RMM or deployment tool you already use. - [Install Access from a support session](https://blink.izt.app/features/install-from-support): Turn a Windows computer you are already helping into an Access device. - [Device management](https://blink.izt.app/features/device-management): See every Access device, online or offline, and find the right one fast. - [Agents that update themselves](https://blink.izt.app/features/agent-updates): You never reinstall to update. Agents update and roll back on their own. - [Blink Notify](https://blink.izt.app/features/notify) (Blink Pro): Put a message on the screens of your Access devices and see who acknowledged it. ## See and control Everything a technician needs, in a web browser. - [All in the browser](https://blink.izt.app/features/browser-console): Technicians work in a web browser and install nothing. - [Every monitor](https://blink.izt.app/features/multi-monitor): Switch between monitors, or pop them out to watch side by side. - [Quality that adapts](https://blink.izt.app/features/auto-quality): The picture adapts to the connection on its own. - [Remote control](https://blink.izt.app/features/remote-control): Mouse and keyboard, as if you were sitting there. - [Shared clipboard](https://blink.izt.app/features/clipboard): Copy text on one side and paste it on the other. - [Type text](https://blink.izt.app/features/type-text): Type passwords and long commands as real keystrokes. - [Hear the computer](https://blink.izt.app/features/remote-audio): Hear the remote computer’s sound in the viewer. - [Several technicians at once](https://blink.izt.app/features/multi-technician): Bring in a colleague, each with their own role. ## Fix it remotely Files, admin rights, a terminal and a restart, without a site visit. - [Send files](https://blink.izt.app/features/file-transfer): Send files or drag them in, and every file is checked on arrival. - [Customers send files to you](https://blink.izt.app/features/customer-send-file): On Windows, the customer sends you a file from the banner or tray. - [Run as administrator](https://blink.izt.app/features/run-as-admin): Relaunch the support tool with admin rights, and the session carries on. - [Remote terminal](https://blink.izt.app/features/remote-terminal): A command window on the remote computer, without taking over the screen. - [Reboot and Safe Mode](https://blink.izt.app/features/reboot-safe-mode): Restart a Windows Access device, or reboot into Safe Mode with Networking, and carry on. - [Backstage desktop](https://blink.izt.app/features/backstage) (Beta): Work on a separate desktop while the user keeps working. ## Talk to the person at the computer Chat, share a password safely, or see the problem through their phone. - [Chat](https://blink.izt.app/features/chat): Chat during a session, or ask first and connect from the same conversation. - [Secret messages](https://blink.izt.app/features/secret-messages): Share passwords and codes both ways, shown once and never kept. - [Blink View](https://blink.izt.app/features/blink-view) (Add-on): See through the customer’s phone camera, in the phone’s browser. ## Kept in the picture What the customer sees during a support session. - [Banner and menu bar](https://blink.izt.app/features/banner): The customer always sees who is helping them. - [End at any time](https://blink.izt.app/features/end-anytime): The customer is always in control and can end the session at any time. - [Your name on the banner](https://blink.izt.app/features/technician-name): Choose how technicians are named to customers, per organization. ## Built for teams and MSPs Organizations, roles, always-on two-factor and the oversight owners need. - [Organizations](https://blink.izt.app/features/organizations): One organization per customer, each kept apart. - [Roles and groups](https://blink.izt.app/features/roles-and-groups): Give each person exactly what they need, down to a group of devices. - [An account for every technician](https://blink.izt.app/features/technician-accounts): Everyone signs in as themselves, so you always know who did what. - [Always-on two-factor](https://blink.izt.app/features/two-factor): Every sign-in needs a password and a passkey or authenticator code. - [High-risk confirmation](https://blink.izt.app/features/high-risk-confirmation): Sensitive actions need a fresh passkey or code, so a stolen sign-in is not enough. - [IP and country rules](https://blink.izt.app/features/ip-country-rules): Choose where the console can be used from, and where each organization’s devices may connect from. - [Owner alerts and webhook](https://blink.izt.app/features/owner-alerts): Owners hear about the changes that matter, in the console or in your own tools. - [Activity log](https://blink.izt.app/features/activity-log): Who did what, newest first, per organization and across the instance. - [Fleet limits](https://blink.izt.app/features/fleet-limits): Cap how many Access sessions, reboots and chats one person can start in an hour. ## On the record Session history on every plan; recordings, transcripts and timelines with Blink Pro. - [Session history](https://blink.izt.app/features/session-history): A list of ended sessions: who, what, when and how long. - [Session recording](https://blink.izt.app/features/session-recording) (Blink Pro): Sessions recorded automatically and played back in the browser. - [Terminal history](https://blink.izt.app/features/terminal-history) (Blink Pro): Searchable, replayable transcripts of every terminal. - [Session timeline](https://blink.izt.app/features/session-timeline) (Blink Pro): A detailed timeline and full log of every session. - [Diagnostics you control](https://blink.izt.app/features/diagnostics): Turn up logging when you need it, and send IZT only what you choose. ## Your Blink, your way Where Blink runs and how it stays up to date. - [Cloud or on-premises](https://blink.izt.app/features/cloud-or-on-premises): Blink Core in the cloud; Blink Pro in the cloud or on-premises, with the same features either way. - [Works through restrictive networks](https://blink.izt.app/features/restrictive-networks): Nothing to open on the customer’s firewall. - [Never cut off](https://blink.izt.app/features/never-cut-off): Limits, and a license that has expired or lapsed, never drop a device that is already enrolled. ## Get started - Start a trial: https://blink.izt.app/trial (a short request form; there is no self-serve sign-up, and we set the trial up with you in the cloud or on-premises) - Talk to us: https://blink.izt.app/contact - See plans and pricing: https://blink.izt.app/pricing - Customers with a code: https://blink.izt.app/join - Documentation: https://docs.blink.izt.app --- IZT Blink is made by IZT Apps and is available in the cloud or on-premises. Start a trial: https://blink.izt.app/trial · Talk to us: https://blink.izt.app/contact · Documentation: https://docs.blink.izt.app Everything about the product: https://blink.izt.app/llms-full.txt · Index: https://blink.izt.app/llms.txt · JSON: https://blink.izt.app/api/facts.json